Legal
Legal information
Operator details, contact information, and the legal documents governing this website and service.
Last updated: October 21, 2026
Effective date: September 28, 2026
Who runs Lead Reclaimer
The operator is Jordan Boyce, sole trader, trading as Lead Reclaimer.
UK correspondence address
Jordan BoyceLeadReclaimer
Lytchett House, 13 Freeland Park
Wareham Road
Poole, Dorset BH16 6FA
UK
Email: hello@leadreclaimer.com
Marketing website and product application
- leadreclaimer.com is the public marketing and legal website.
- app.leadreclaimer.com is the separate product application used for checkout, account access, onboarding, mailbox connection and the recovery workspace.
- Stripe handles card payments. Lead Reclaimer does not store card numbers.
- Connect an eligible Google Workspace or Gmail mailbox. Custom business domains are supported when hosted by Google. Customers must own or be authorized to use the mailbox and provide their own historical lead records. The generally available connection uses a Google app password, not the normal Google password.
- The generally available connection still uses a Google app password with SMTP and IMAP through Smartlead. Google OAuth is limited to accounts where it is enabled; it is not generally available and is not represented as Google verified. Existing purchase compatibility checks and app-password requirements remain unchanged. Where Google OAuth is enabled for your account, Google's permission flow connects the intended Google Workspace or Gmail mailbox. You must own or be authorized to connect and operate that mailbox. Lead Reclaimer does not request your normal Google password or a Google app password for this OAuth connection.
- Lead Reclaimer does not sell, rent or supply purchased or scraped lead lists.
Legal and support pages
- Terms of Service govern business purchases and use of the service.
- Privacy Notice explains how personal information is handled.
- Refund Policy explains pre-send refunds and the conditional Reply Guarantee.
- Acceptable Use Policy sets rules for lawful and responsible use.
- Recovery Joint Controller Arrangement explains shared responsibility for recovery campaign data.
- Subprocessors identifies providers supporting the service.
- Support explains how to contact us for help.